NHI Te Whatu Ora - Infrastructure Maintenance

Scheduled Maintenance Report for Elixir

Completed

The scheduled maintenance has been completed.
Posted Jul 30, 2025 - 06:00 NZST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2025 - 23:00 NZST

Scheduled

Infrastructure Maintenance

What:
Firewall upgrade

Impact:
There will be four periods of up to 10 minutes service disruption to HIP Services (NHI, HPI, MWS, eSAM and NES) during the change window below. This is expected, and normal service will otherwise be available throughout the Infrastructure Maintenance window.

When:
11 pm Tuesday 29th July to 6 am Wednesday 30th July 2025.

If you experience any issues after the maintenance, please contact the support centre:
email customerservice@health.govt.nz
phone Health NZ Contact Centre on 0800 855 066

Thank you
Contact Centre
Posted Jul 24, 2025 - 13:28 NZST
This scheduled maintenance affected: Elixir Platform.