Experiencing Issues with Cloudflare Auckland, New Zealand - (AKL)

Uptime over the past 90 days. View historical uptime.
Website Operational
Elixir Platform Operational
90 days ago
99.62 % uptime
Today
Text/Email Reminders Operational
90 days ago
100.0 % uptime
Today
ACC18 Medical Certificates Operational
90 days ago
100.0 % uptime
Today
API Operational
ACC Operational
Awanui eOrder Operational
90 days ago
99.47 % uptime
Today
Xero Ltd - API Accounting API Operational
Cloudflare Auckland, New Zealand - (AKL) Under Maintenance
Cloudflare Sydney, NSW, Australia - (SYD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Inbound Emails
Resolved - Postmark has resolved this issue. All emails that were delayed should be sent out.
Jul 7, 11:02 NZST
Identified - We are aware of an issue affecting inbound emails from Elixir being delayed.

Our investigation has identified that this is related to a current service disruption with Postmark. Here is the Postmark status page https://status.postmarkapp.com/

As a result, emails sent into Elixir will be delayed in being delivered.

We are monitoring the situation and will provide further updates as they become available.
Jul 7, 09:37 NZST
Jul 6, 2026
Healthlink messaging delay (2nd > 5th July)
Resolved - All delayed Healthlink messages have now been sent.
Jul 6, 18:50 NZST
Update - Re-queueing of unsent letters is proceeding as planned, we estimate a few hours remain before completion.
Jul 6, 15:19 NZST
Identified - We have had an outage on one of our messaging services.  This service sends Healthlink letters, ARTPs, Test Requests and prescriptions via Healthlink to EDI destinations.

The messaging service failed on Thursday morning last week (2 July) and was working again at 9am this morning.

Here's what you need to know:
* Today's Healthlink transmissions sent after 9:00am are unaffected.
* Emails are unaffected by this issue.
* This morning we have sent all delayed ARTPs, Test requests and HL7 prescriptions.  These are now delivered, but please be aware that this correspondence was delayed.
* We are working on identifying and re-queueing letters which were generated between Thursday morning and 9:00am this morning.  Once we have identified the letters we will re-submit them to the message queue.  You don't need to do anything, but please be aware that the affected Healthlink letters were delayed.  We expect to have these delayed letters delivered by end of day today.

We will confirm once all the delayed letters are delivered.

Our apologies for any impact that this outage may have had on your business.  As always, please contact us with any concerns
Jul 6, 12:38 NZST
Jul 5, 2026

No incidents reported.

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