All Systems Operational

Uptime over the past 90 days. View historical uptime.
Website Operational
Elixir Platform Operational
90 days ago
99.99 % uptime
Today
Text/Email Reminders Operational
90 days ago
100.0 % uptime
Today
ACC18 Medical Certificates Operational
90 days ago
100.0 % uptime
Today
API Operational
Cloudflare Auckland, New Zealand - (AKL) Operational
Cloudflare Sydney, NSW, Australia - (SYD) Operational
Xero Ltd - API Accounting API Operational
ACC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2026

No incidents reported today.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Xero Service Issue
Resolved - This incident has been resolved.
May 11, 13:17 NZST
Monitoring - We are currently experiencing issues caused by an ongoing incident with Xero. Users may experience:

- Slow invoicing in Elixir
- Inability to mark items as paid
- Xero Account connections disconnecting when invoicing or marking invoices as paid
- Xero Account connections disconnecting repeatedly even after re-establishing the connection

Xero is aware of the issue and is continuing to investigate. Please refer to the Xero Status Page for further updates.
https://status.xero.com/
May 11, 12:33 NZST
May 10, 2026

No incidents reported.

May 9, 2026
Xero Service Issue
Resolved - Xero have updated their status to show Xero is now stable and customers should be able to use the platform normally.
https://status.xero.com/incidents/w5hcvnz47lj7

If the connection between Elixir and Xero has disconnected, you will need to reconnect your Xero to Elixir in Admin > Xero accounts by clicking on "Broken".
May 9, 08:45 NZST
Update - This is a message to let you know that Xero is continuing to experience problems, which are affecting some of our users. Please see https://status.xero.com/ to keep up to date with Xero’s progress.
May 8, 14:02 NZST
Update - We are continuing to monitor for any further issues.
May 7, 14:36 NZST
Monitoring - Some users are currently experiencing issues creating invoices or having broken Xero links. This appears to be related to an ongoing issue with Xero services.
Please check the Xero Status page for the latest updates:
https://status.xero.com/
May 7, 14:36 NZST
May 8, 2026
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Elixir Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 20:36 NZST
Verifying - Verification is currently underway for the maintenance items.
May 4, 20:26 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 4, 20:25 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 NZST
Scheduled - Elixir will undergo a security update between 8:00 PM and 9:00 PM this evening (4 May 2026). During this time, you may be unable to access the application and could be logged out.

We recommend avoiding use of Elixir during this period and ensuring all work is saved in advance.
May 4, 08:38 NZST
May 3, 2026

No incidents reported.

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